1. About the Site and the e-shop.

This website and online sales shop "kickerauadio.eu" (hereinafter: "e-shop") belongs to the company with the name "CHARIS THEM CHARALAMPOUS MONOPROSSOPI IKE" and distinctive title "CUSTOM CAR SOUND", which based in Greece, in the Municipality of Chalkidea, Miaouli 0 Faros Avlidos, Evia, Greece, 34100 (TAX ID: ​​EL802451969 Tax Office: Chalkidas). This constitutes an update on the information required by the relevant provisions of Law 2251/1994, of the p.d. 131/2003 and Law 2472/1997, as applicable.

2. Characteristics of products sold.

The characteristics - specifications of the products available from the e-shop for sale are listed in detail on our main website. It is the customer's responsibility to ensure that the specifications of the products they purchase meet and meet their needs. Especially for electronic materials, the customer must be sure of the exact characteristics he requests.
In case you are not sure or have doubts about the items you are interested in and are going to buy, we recommend that you get in touch with our representatives, through the contact details listed on the site, in order to help you choose the products that correspond to your needs. CUSTOM CAR SOUND is not responsible for inaccurate customer information.

3. Regarding the prices of the products listed on our website.

All product prices in the online store are in Euro - € currency and include 24% VAT, unless otherwise stated on the product page. Prices are subject to change without notice and are valid for the time period shown on the site. In case the order has been placed and paid for at a different price, the contract is executed at that price.
All online store product prices do not include installation unless otherwise stated on the product page. The transport costs are not included in the listed prices of the products and are borne by the customer and vary, depending on the way of shipping - receiving the product purchased, according to what is mentioned below, under (4).

4. Stages of execution of your order.

1. Register on our website by filling in all the necessary fields.
2. You choose the product you are interested in, checking the features in its description and filling in all the information in your cart and on the payment and delivery tab.
3. You confirm that you accept the terms of purchase after reading them.
4. The order is confirmed by e-mail
5. We check availability and contact you within 2 working days for any information and details.
6. Pay the price to our bank account
7. We send the product to you in the ways provided and chosen by you.

 

5. Shipping methods – Shipping costs. Availability.

The shipment - receipt of the product you purchased can be carried out with the following alternatives:

α. Shipping by carrier.

β. Collection from our offices.
In any case, you can pick up your order from our management office, after consultation and checking the availability of the products.

Explanation of availability terms:

In Stock

InStock: The word "InStock" refers to products that are in the store and the consumer has the possibility to visit them to receive it "immediately".

In case the consumer chooses to send a product to his place, the store must deliver the product in 1 to 5 days from the date of the order to the carrier.

Upon Order up to 120 days

Upon Order up to 120 days: Refers to products that are in the manufacturer's warehouse from abroad and are received by the store in 120 working days from the date of the order and sent to the customer. Usually the delivery to your place takes place from 120-135 days from the day of your order. In the event that the supplier's warehouse gives us the wrong availability or the wrong delivery date, you will be informed immediately.

6.Payment Methods

By deposit to our bank account.

After depositing the money please contact us by phone or e-mail and inform us about the deposit by sending us the receipt. When filing, put your name in the payee information.

7. Issue of documents.

CUSTOM CAR SOUND gives you the possibility to issue an invoice (Invoices are issued to companies, garages, shops, agencies and to freelancers, as long as the necessary information is filled in). You also have the option to print the invoice after completing your online transaction.

8. Defective products.

CUSTOM CAR SOUND is committed to the quality of the products, completeness and validity of the information listed on its website, subject to technical errors. In the event that a product is not immediately available, we will inform you by phone of the expected delivery time. All our products are received from the manufacturer packaged. In the event that a proven defective product is found, the customer reserves the right to return the product after consultation on the method of return, and after confirmation of the defect, we replace the product for you.

9. Order execution delay.

Reasons for which the execution of your order may be delayed are, for example, the following:
a. Delayed delivery of the product by the manufacturer.
b. The product has been discontinued or is no longer available by the manufacturer.
c. Force majeure events such as extreme weather, holidays and strikes.
d. If it is not possible to contact you by phone due to missing information or clarifications about the product to ship or pay for the product.

10. Order cancellation

You have the possibility to cancel the order as long as it has not already been sent and is not in a transport company, without any charge.

11. Warranty.

For the guarantee of the products, it is necessary to show the purchase invoice as well as your police ID if requested by our store. If the defective product cannot be repaired, a condition for its replacement with another one is to return it to our warehouse. It is the customer's responsibility to check before using - installing the replacement product that he has just received and to make sure of its completeness and the completeness of its parts. In case of damage or missing parts, you should contact our company immediately. CUSTOM CAR SOUND is not responsible for the exhaustion or deletion of products from its suppliers. Products that have already been repaired or damaged by the use of non-genuine or incorrect spare parts are not covered by the warranty.

12. Terms of use.

CUSTOM CAR SOUND advises all users – visitors to read the terms of use of the e-shop and, if they agree with them, to proceed with its further use.

13. Modifications to terms of use.

The user-visitor of the e-shop understands and agrees that the above terms can be modified at any time, within the framework of the current legislation, without prior warning. For this reason, we recommend that visitors read these terms of use periodically.

14. Personal Data.

The Personal Data (PID), which you disclose to us in the context of a transaction through this e-shop, are absolutely necessary and are used strictly and only for the execution of your order and the issuance of the relevant documents. This information is kept on file by us for tax, financial or other related use. We do not disclose to any third party the information that our customers send us and which are necessary for the execution of their transactions, unless this is required by a court decision or a decision of another public authority. The user of the e-shop is entitled at any time to have access to the VAT relating to him, upon his request. In any case, the provisions of Law 2472/1997 apply, as applicable each time.

15. Extension of jurisdiction of Courts.

The courts of Chalkida are competent for any dispute that may arise due to or on the occasion of a transaction that took place or was to take place through this e-shop.